You can join the scheme as a Provider by clicking on the “Join us” menu on the

Yes. We have Individuals, Family and the complimentary Plan. All these can be purchased by an Individual

We have a reliable IT infrastructure with a very high level of security. We also have a data protection certificate

Any individual of sane mind between the ages of 18 – 60 years is qualified to apply join. However, individuals below the age of 18 can join as a dependent if not under the employment of a registered client. Individuals above 60years will have to meet certain terms and conditions to enroll

You can locate a Provider by accessing the Provider located button on the OHI App or the OHI website

One can access all facilities which his/her policy benefit/cover entitles him/her to.

No. Medications can only be accessed with a valid prescription form

The facilities you are entitled to have been grouped in accordance with the benefit options on the OHI app and OHI website under the HSP List menu. By accessing the HSP list, you can know the facilities you are entitled to based on your benefit plan/option.

Yes. In cases of confirmed emergencies, all accredited facilities are allowed to render services to clients who are not even entitled to the facility.

Contact the client service hotline immediately while at the Provider site for immediate assistance.

You can only access care in facilities that accept your benefit plan. However, in cases of emergencies, you are entitled to visit facilities out of your accredited network of Providers

You can identify by verifying the list on the website and/or OHI app. The OHI stickers at the Provider site is also a form of identity

The benefit allocated is for a policy year. Thus, it can be renewed after the policy year ends. However, a special concession can be made with your company to top up an exhausted benefit

Yes, you can accredited herbal clinics

Approved herbal medications from accredited herbal clinics are covered

No. The card is not transferable

No, the card’s usage is strictly limited to the policy beneficiary only

For corporate policies, the number of dependents you can register depends on your Company’s policy.

The age limit for dependents is 18 years

Corporate policies shall be renewed through the assistance of the Relationship Manager. Individual and family policies can however be renewed through the OHI App, the website or by contacting OHI

No. Policy upgrades can only be done by the Company

The Insurance Company may deny the subscriber coverage for medical services for undeclared conditions

Apply for a replacement via the OHI App or Contact our help line for assistance